An unexpected turn

of events. The sewing store called me today. The owner (who was the one I dealt with on the phone and in the 2 previous incidents) apologized profusely. She was very nice. I also told her I was sorry for going off on her, but that my time is as valuable as anyone else's and it was frustrating to have made 2 fruitless trips to her store. She agreed that it should have been handled differently, and I told her the next time I needed something, I would be sure to check there first.

Then she asked if she could send me a 50% off coupon for any item in her store.

Who am I to turn down a good discount?

Woo hoo.